DiscoverFinancial Services Risk and Regulation Unravelled PodcastEpisode 78 | Regulatory update: Expanding accountability and evolving boundaries
Episode 78 | Regulatory update: Expanding accountability and evolving boundaries

Episode 78 | Regulatory update: Expanding accountability and evolving boundaries

Update: 2025-08-04
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In this episode David Morrey and Ben Farmer discuss the Financial Conduct Authority's (FCA) new rules on tackling non-financial misconduct. The rules, which previously only applied to banks, will be extended to 37,000 non-bank financial service firms from September 2026. 


The conversation covers:



  • CP24/27: advice guidance boundary review from the FCA – the implications and long-term risks of targeted support for firms and the role of the Financial Ombudsman Service (FOS)

  • DP25/2: the FCA's mortgage rule review and rebalancing risk appetite in the market

  • CP25/19: ancillary activities test and chapter 6 systematic internalises from the FCA, which aim to dilute MiFID II rules

  • the FCA's payments Consumer Duty multi-firm review, highlighting criticisms similar to those faced by insurance and investment firms

  • the FOS's annual complaints data and insights 2024/2025

  • the FCA's whistleblowing data

  • buy now pay later regulation – how the FCA is cracking down on non-financial misconduct. 

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Episode 78 | Regulatory update: Expanding accountability and evolving boundaries

Episode 78 | Regulatory update: Expanding accountability and evolving boundaries

Grant Thornton UK LLP